How to Order
When ordering a keepsake pendant, simply select the style of interest and add to cart. Any customization questions (i.e. color) will be asked during check out. We'll send you a free customized collection kit with a sealable plastic container. Add 1/4 of a teaspoon of cremains per item purchased (unless otherwise indicated) and send back to us. Ideally cremains should be shipped to us USPS Priority Express as per the postal service regulations on shipping cremains; we'll accept shipments if they arrive to us otherwise. We do not cover the cost of shipping the kits back to us; if you're sending to multiple artists you will need pay to send the cremains to each artist.
We'll return your pendant with infused ash within 6 weeks unless other wise noted. Please keep in mind these are handmade just for you so there will be slight differences in how the color patterns appear from piece to piece. Ashes will appear as small grey elements. If there is extra ash left over we can either scatter locally or return the ash to you via priority express mail per your direction (additional costs may apply.) Cremation Jewelry is non-returnable.
Sympathy Jewelry and Charms
Sympathy Jewelry will normally ship within 1 week but if back-ordered may ship up to 4 weeks. If you have a deadline please let us know.